In a recent New Yorker article, writer Alice Gregory describes Crisis Text Line, a new service for youth who are in need of support. Run by Nancy Lublin, Crisis Text Line is a national 24/7 crisis-intervention hotline that connects trained volunteers with youth exclusively through text messaging. As Gregory notes, many teens suffer depression and suicide ranks third amongst causes of death in this age group. And, although older generations may feel more comfortable picking up the phone or sending an email, teens are far more likely to connect with their friends over text. Indeed, the average teen sends over 65 texts per day.

The field of mentoring has a lot to learn from some of its features, particularly as it bears on how we might better connect with teens through texts.

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